Customer support

Contact HAP Exclusives

We are an online-only South African retailer. Contact us before ordering if you need product compatibility help, or include your HAP order number when asking about an existing order.

Last updated: 15 July 2026

Business details

Business name
HAP Exclusives
Landline
010 215 0452
Service area
Online orders delivered within South Africa

Returns and visits

HAP Exclusives operates online and does not offer a walk-in retail counter. Do not send an item to a residential or unconfirmed address. After a return is approved, support will provide the correct return address or collection instructions in writing.

What to include

For faster assistance, include the order number, the product or SKU, the email address used at checkout and a clear description of the question or issue. Never send a password, card PIN or one-time password.